Julian Hill MPFederal Member for Bruce
Assistant Minister for Citizenship and Multicultural Affairs

Guide - Australian government

The Australian federal government's responsibilities include defence, trade, foreign affairs, immigration, and social security.

Aged Care Quality and Safety Commission

Assesses, monitors, and resolves complaints about aged care services subsidised by the Australian government
Tel 1800 951 822
www.agedcarequality.gov.au

Australian Communications and Media Authority (ACMA)

Report or make a complaint about email or SMS spam
Tel 1300 850 115
www.acma.gov.au

Australian Government Directory

Guide to organisations and key people in the Australian government
www.directory.gov.au

Australian Electoral Commission

Conducts federal elections and referendums and maintains the Commonwealth electoral roll
Tel 13 2326
www.aec.gov.au

Australian Taxation Office

Principal Australian government revenue collection agency
Dandenong Service Centre Level 1, 27–29 Robinson Street Dandenong 3175
Tel 13 2861
www.ato.gov.au

Carer Gateway

Practical advice and support for carers, including respite care options
Tel 1800 422 737
www.carergateway.gov.au

Centrelink

Delivers Centrelink social security payments and services to Australians
Reply Paid 7800 Canberra BC ACT 2610
Cranbourne Service Centre 7-9 Codrington Street Cranbourne 3977
Dandenong Service Centre 27-29 Robinson Street Dandenong 3175
Fountain Gate Service Centre 71-73 Webb Street Narre Warren 3805
Apprenticeships Tel 13 3633
ABSTUDY Tel 1800 132 317
Centrelink debt Tel 1800 076 072
Carers Tel 13 2717
Complaints and feedback Tel 1800 132 468
Families Tel 13 6150
Financial Information Service Tel 13 2300
Help in an emergencies Tel 13 2266
Income reporting Tel 13 3276
Indigenous Australians Tel 1800 136 380
International Services Tel 13 1673
Job seekers (Newstart Allowance) Tel 13 2850
Job seekers (Youth Allowance) Tel 13 2490
myGov help desk Tel 13 2307
Multilingual phone service Tel 13 1202
Older Australians Tel 13 2300
People with disability Tel 13 2717
Phone self service Tel 13 6240
Scams and identity theft help Tel 1800 941 126
Students & trainees Tel 13 2490
www.servicesaustralia.gov.au

Child Care Subsidy

Assistance to help you with the cost of child care
www.servicesaustralia.gov.au

Department of Health and Aged Care

Better health and wellbeing for all Australians, now and for future generations
Tel 1800 020 103
www.health.gov.au

Department of Veterans’ Affairs (DVA)

Australian government agency providing support and information for veterans and their families
GPO Box 9998, Brisbane QLD 4001
300 Latrobe Street, Melbourne 3000
Tel 1800 838 372
www.dva.gov.au

Do Not Call Register

Securely register phone numbers to reduce unsolicited telemarketing calls
Tel 1300 792 958
www.donotcall.gov.au

Home Affairs

Including citizenship, visas, immigration, border protection and national security
Tel 13 1881
www.homeaffairs.gov.au

My Aged Care

Information on aged care for yourself or someone you’re caring for
Tel 1800 200 422
www.myagedcare.gov.au

myGov

Secure way to access government online services
Tel 13 2307
my.gov.au

National Anti-Corruption Commission

Deterring, detecting, and preventing corrupt conduct involving Commonwealth public officials
Tel 1300 489 844
www.nacc.gov.au

National Emergency Management Agency

Australia’s disaster and emergency management agency
nema.gov.au

NDIS (National Disability Insurance Agency)

Individualised support for people with permanent and significant disability
Tel 1800 800 110
www.ndis.gov.au

Parliament of Australia

Information about the House of Representatives and the Senate
Parliament House Canberra ACT 2600
Tel (02) 6277 7111
www.aph.gov.au

Passport Office

Issues passports to Australian citizens
Tel 13 1232
www.passports.gov.au

Prime Minister of Australia

The Hon Anthony Albanese MP
Parliament House Canberra ACT 2600
www.pm.gov.au

Smartraveller

Travel advisory and consular information service
24-hour Consular Emergency Centre Tel 1300 555 135
smartraveller.gov.au