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Julian Hill MPFederal Member for Bruce

Julian Hill's Handy local guide

Guide - Australian government

The Australian federal government's responsibities include defence, trade, foreign affairs, immigration, postal and communication services, marriage, and pensions.

Aged Care Quality and Safety Commission

Assesses, monitors, and resolves complaints about aged care services subsidised by the Australian government
Tel 1800 951 822
www.agedcarequality.gov.au

australia.gov.au

Helping you find Australian government information and services
www.australia.gov.au

Australian Communications and Media Authority (ACMA)

Report or make a complaint about email or SMS spam
Tel 1300 850 115
www.acma.gov.au

Australian Government Directory

Guide to organisations and key people in the Australian government
www.directory.gov.au

Australian Electoral Commission

Conducts federal elections and referendums and maintains the Commonwealth electoral roll
Suite 5, 1-3 Compark Circuit Mulgrave 3170
Tel 13 2326
www.aec.gov.au

Australian Taxation Office

Principal Australian government revenue collection agency
Dandenong Service Centre Level 1, 27–29 Robinson Street Dandenong 3175
Tel 13 2861
www.ato.gov.au

Carer Gateway

Practical advice and support for carers, including respite care options
Tel 1800 422 737
Emergency respite Tel 1800 052 222 (business hours) Tel 1800 059 059 (after hours)
www.carergateway.gov.au

Centrelink

Delivers Centrelink social security payments and services to Australians
Reply Paid 7800 Canberra BC ACT 2610
Dandenong Service Centre  27-29 Robinson Street Dandenong 3175
Fountain Gate Service Centre 71 Webb Street Narre Warren 3805
Springvale Service Centre  324-334 Springvale Road Springvale 3171
Apprenticeships Tel 13 3633
ABSTUDY Tel 1800 132 317
Centrelink debt Tel 1800 076 072
Carers Tel 13 2717
Complaints and feedback Tel 1800 132 468
Families Tel 13 6150
Financial Information Service Tel 13 2300
Help in an emergency Tel 13 2850
Income reporting Tel 13 3276
Indigenous Australians Tel 1800 136 380
International Services Tel 13 1673
Job seekers (Newstart Allowance) Tel 13 2850
Job seekers (Youth Allowance) Tel 13 2490
myGov help desk Tel 13 2307
Multilingual phone service Tel 13 1202
Older Australians Tel 13 2300
People with disability Tel 13 2717
Phone self service Tel 13 6240
Scams and identity theft help Tel 1800 941 126
Students & trainees Tel 13 2490
www.humanservices.gov.au

Child Support

Making sure children get support from their separated parents
Tel 13 1272
www.humanservices.gov.au

Child Care

Information on Australia's early learning and child care, and how to get assistance
Child Care Access Hotline Tel 1800 670 305
www.childcarefinder.gov.au

Department of Veterans’ Affairs (DVA)

Australian government agency providing support and information for veterans and their dependants
GPO Box 9998, Brisbane QLD 4001
300 Latrobe Street, Melbourne 3000
Tel 1800 555 254
www.dva.gov.au

Do Not Call Register

Securely register phone numbers to reduce unsolicited telemarketing calls
Tel 1300 792 958
www.donotcall.gov.au

Home Affairs

Including citizenship, visas, immigration, border protection and national security
Tel 13 1881
www.homeaffairs.gov.au

My Aged Care

Information on aged care for yourself or someone you’re caring for
Tel 1800 200 422
www.myagedcare.gov.au

myGov

Secure way to access government online services
Tel 13 2307
my.gov.au

NDIS (National Disability Insurance Agency)

Individualised support for people with permanent and significant disability
Tel 1800 800 110
www.ndis.gov.au

Parliament of Australia

Information about the House of Representatives and the Senate
Parliament House Canberra ACT 2600
Tel (02) 6277 7111
www.aph.gov.au

Passport Office

Issues passports to Australian citizens
Tel 13 1232
www.passports.gov.au

Public Toilet Map

Find publicly available toilets across Australia
toiletmap.gov.au

Smartraveller

Travel advisory and consular information service
24-hour Consular Emergency Centre Tel 1300 555 135
smartraveller.gov.au

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